Having FTP problems? Check your FTP program for these settings:
  • SERVER: Be sure you are using for the server name (NOT or
  • USERNAME: Be sure you enter your username as lowercase. i.e. w1aw not W1AW

NEED HELP? This is the place!

Login into our new Self-Help System, and perform these functions:
  • Request a Password Reset.
  • Change the FTP Password to something you like better.
  • Change your Email Forwarding address.
  • Delete your Web Site.
  • Disable the EMail Forwarding service.
To log into the Self-Help System, use your existing FTP username and password. If you do not know your username and/or password, use the "Forgot your Password" feature on the Login page, and we will send you a password reset email. If you cannot receive the password reset email, then use the form below to Contact Us for help.

For ALL OTHER problems or questions, or if you are having a problem logging into the Self-Help System, use the form below to request assistance:

The submitted form must be complete and contain all required information:
Step 1

Choose the type of question or problem that you have:

Need Help Logging into Self-Help System
       To help us locate your account, enter your
       Website address:
       and/or email address:
& Email
Changed Callsigns, need new Website Address
       We do not yet have a good "change callsign"
       procedure. To get a new website and email
       address with your new callsign, please do the
       1) Sign up for new service with your new callsign
       2) When you are ready for your old website and
          e-mail forwarding cancelled, you can request
          them to be deleted here:

Other problem with Self-Help System
       To help us locate your account, enter your
       Website address:
Delete my Mailman Mailing List - No longer needed:
       My Mailing List Name:
       List Admin's E-mail:   
Mailing List
Other Mailman Mailing List problem:
       Mailman Mailing List Name:
       Use the Comment box below to explain the problem.
       NOTE: If you are NOT the mailing list Administrator/Owner,
       you should instead contact the List Owner for help with
       your mailing list problem. If the name of the list is "widgets"
       then to email the list owner, you would simply send an email to
       [email protected]
I have some other question or problem
       Use the Comment box below to explain.
Step 2

Enter your info, comments/additional information, and Submit!

First & Last Name:
Club/Organization: (if any)
Your E-mail:
Please do not enter your address
Comments and
By submitting this form, I certify that I have read and agree to abide by the QSL.NET Acceptable Use Policy, and that the statements above are true, complete and correct to the best of my knowledge and belief.

The information submitted is to be completed by an individual with current Amateur Radio license privileges. You may request assistance for yourself, or for your club, if you have been given permission an authority to act on behalf of the club.

Signed: Your First and Last Name

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